FAQs

Localist is where you discover and share the best things to taste, buy and do in your local area. It’s where you Love Local. It’s not about the best kept secrets, it’s about locals helping locals discover more of what they Love.

What’s Love got to do with it?

When locals want to recommend a business they think is great, they “Love” it on Localist.  We’re a recommendation engine. A place to get great suggestions from locals in the know. Because the more you share the things you Love on Localist, the more we learn about you and can make recommendations for things we think you’ll also Love.  That’s how a recommendation works - if you loved that, you’ll probably love this too. That’s why we’ve got nothing but Love on Localist.

What are tokens?

We’re all about rewarding you for recommending all the things you Love to taste, buy or do on Localist. Which is why we have the sweetest treats - tokens - which can be exchanged for unique and inspiring products from some super talented locals in our Store.

Find out more about tokens here.

Where is Localist?

You’ll find us at 65 Upper Queen Street - upstairs from our local cafe, Zest. Their food and coffee is amazing and Robert and Kim are always extremely welcoming.

Is Localist for all of NZ?

We’re getting there! Our website and mobile app are available to anyone with a computer or smartphone. We began in Auckland so if you’re based elsewhere - get involved. We need your help in making sure all the best businesses in your city are represented on Localist.

Can I work for Localist?

Are you kind of a big deal? Are you passionate about local business? Okay, maybe you should consider coming to work for us.

Can I find you on social media?

Well, duh! You can like us on Facebook and follow us on Twitter. We’re also very Pinteresting, on Google + and Linkedin.

I want to make a complaint! Who can I tell?

Please get in touch and we’ll do all we can to solve the problem.

How do I register?

Lordy, you missed the big register button on the top right of our homepage? Nevermind, here you go, click this. You can sign up using your Facebook account, Twitter account or just your email!

I’ve forgotten my username and / or password. How do I reset these?

Click here and we’ll ask you to enter the e-mail address you’ve registered with us. We’ll then send you details of your username and password.

I can’t see a business I’ve suggested on Localist

When you suggest a business on Localist we check that all the information is correct before loading it up. If you have not seen your suggested business 5 working days after submitting it please get in touch.

 

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I'm a business owner-operator and I have a question

How do I list my business on Localist?

It’s super easy and we’d be stoked to have you on board. We encourage all business to have a Get Started package for an enhanced experience and proven results, but you are welcome to list your business for free so you can get yourself in the fray and get those loves flowing.

What is a Marketplace?

A Marketplace is a free listing for your business on Localist, and contains your main contact details, a location map and a description of your business, products and services. We provide FREE insights and tips for getting the most out of your Localist listing, plus you can view your recent Loves, track your success and edit your listing.

How much does it cost to be included in Localist?

It’s free to list your business with Localist! If you’d like to talk about additional advertising options, please get in touch and we’ll be more than happy to help.

Where do you get business listing information from?

All businesses listed with Localist have been contacted by us and have accepted Terms and Conditions to be listed with us. If you would like to change or remove your business details from Localist, please get in touch.

What and where are Localist’s terms and conditions?  

Take a look at our Advertising Policy and Website Terms of Use here. Please also read our Terms of Business, which explain the terms and conditions of doing business with us.

How do I get Love for my business?

There’s no shame in asking for Love, so find your biggest fans and get them to Love you on Localist.

How do I get my business listed on the Localist app?

If you have a listing on Localist.co.nz, your listing will automatically be accessible through our free app at no extra charge.

I’m interested in advertising with Localist.

Click here or call 0800 900 300 today to get more information about Premium Display Advertising.

I’m interested in Google Adwords.

See here for more information on Adwords with Localist or call 0800 900 300 today.

I’m interested in getting a business video made.

See here[LINK TO VIDEO PAGE] for more information on getting a web video made with Localist or call 0800 900 300 today.

I’m interested in Getting a Site with Localist.

See here for more information on getting a website with Localist or call 0800 900 300 today.

I’m interested in selling through the Localist store.

See here for more information on stocking your products through the Localist Store or call 0800 900 300 today.

How do I add more content (photos, posts, special offers) to my Marketplace?

To do this you’ll need to upgrade to a Get Started Package. If you’re interested in upgrading your Marketplace Listing to Get Started Package, please give our team a call on 0800 900 300.

Can I change my business name online?

Your business name is the most important piece of information on your listing, so we need to make sure that it’s always correct and representative of your business. If you want to change your business name, please get in touch and one of our team will help you out.

I don’t want to show all my business contact details on my listing. Can I remove these?

You can choose which contact details display on your listing. Simply tick or untick the box next to the field to display or hide the details.

Some of my contact details are missing. How do I add them in?

Simply click the ‘Add another contact method’ link below your list of contact methods. Select the type of method and then enter your details. You can only display one option for each type of contact method on a Marketplace.

Can I add more contact details to my Marketplace?

A Marketplace Listing allows you to display one entry for each contact method only. To add more than one option for each contact method, you need to upgrade your listing with a Get Started Package, which allows you to do do a whole lot more than a standard Marketplace Listing. If you’re interested in upgrading your Marketplace Listing with a Get Started Package, please give our team a call on 0800 900 300.

Why is the Google map for my business not showing on my listing?

You need to have added a physical address for your business and have this displayed on your listing for the map to appear. Make sure the address is formatted and spelt correctly to allow Google to find it. You MUST include your suburb for this feature to work.

I've updated my address but my Google map location hasn't changed. Why?

Good things sometimes take a little bit of time. Check back later on and your location marker should have changed to the new location.

My business has several branches, outlets or locations. How do I list these on Localist?

If you want each outlet to show different contact details, business description, products, or other information, you’ll need to have a separate listing for each outlet. If you’re happy with the same details being displayed for all your outlets, you may only require a single listing. Give our team a call on 0800 900 300 and we’ll talk you through what the best option is for your business.

Can I add logos or photos to my Marketplace Listing?

To add photos or images of your business you need to upgrade your listing with a Get Started Package, which allows you to do do a whole lot more than a standard Marketplace Listing. If you’re interested in upgrading your Marketplace Listing with a Get Started Package, please give our team a call on 0800 900 300.

How do I link my Facebook and/or Twitter accounts to my Localist listing?

To do this you’ll need to upgrade your listing with a Get Started Package. The Get Started Package allows you to do a whole lot more than a standard Marketplace Listing. If you’re interested in upgrading your Marketplace Listing with a Get Started Package, please give our team a call on 0800 900 300. After you’ve upgraded, we can send you instructions or our team can talk you through how to link Facebook and Twitter to your listing.

Can I add news, events or special offers onto my Localist listing?

To do this, you’ll need to upgrade with a Get Started Package, which allows you to do do a whole lot more than a standard Marketplace Listing. If you’re interested in upgrading your Marketplace Listing with a Get Started Package, please give our team a call on 0800 900 300.

Can I change my URL on Localist to make it easier for customers to find my listing?

If you upgrade with a Get Started Package, you can change the URL for your listing to better suit your business. If you’re interested in upgrading your Marketplace Listing with a Get Started Package, please give our team a call on 0800 900 300.

My business has a tagline / slogan - what is the best way to display this on my listing?

If you upgrade with a Get Started Package, you can add a tagline / catch phrase / slogan for your business that will appear underneath your business name. If you’re interested in upgrading your Marketplace Listing with a Get Started Package, please give our team a call on 0800 900 300.